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Review: Ct Bill Pending

Purpose: Identify and review all Deducted: Pending bills in the CW backend under User Ct Bill, and clear invalid pending entries.

Goal: Proactively reduce Ct Bill Pending issues to avoid users being unable to sell.

🔍 Review Criteria​

  • Deducted: Pending
  • Pick Up: No
  • Amount: > 100
  • Creation Time: Within the past three months, excluding the most recent three days.

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Preliminary Filter: Skip if Not Fully Matched​

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Only proceed if all of the following fields match:

  • Pick Up: No Pick up
  • AdminRemark: starts with system deducted_quota pending:

Any deviation from the above means skip the bill and do nothing.

✅ Step-by-Step Review (Only if Fully Matched)​

Step 1: Note Key Info​

Record the following data from the bill:

  • CollectionWorker: 697087884
  • Amount: 1200
  • UTR: 939874446770

Step 2: Check in Record-Quota​

Use the CollectionWorker ID and UTR to search in the Record-Quota module.

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  • ✅ If a matching sale record is found, do not cancel.

Step 3: Check in Order (Collect)​

Use the CollectionWorker ID to look for any matching sale records in the Order(Collect) module.

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  • ✅ If a matching record is found, do not cancel.

Step 4: Check in Upstream Groups​

Search the UTR in all three upstream groups (MCG, OX, AX) for any Pick Up messages.

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  • ✅ If the UTR is mentioned in any of the three groups, do not cancel.

❌ Final Decision: Cancel or Skip​

If none of the checks (Quota, Order, Upstream groups) return a match, then:

  • ✅ Go back to the User Ct Bill page
  • ✅ Select the bill
  • ✅ Cancel it manually

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If any match is found in the above steps, do nothing.

✅ Example Summary Table​

Check TypeResult
Record-QuotaNo Record
Order(Collect)No Record
MCGNo Record
OXNo Record
AXNo Record

The bill should be canceled if all results show "No Record".